Senior Product Manager Bloomington, MN

Senior Product Manager

Full Time • Bloomington, MN

 

Are you excited about managing a software product that serves a market you can feel great about?

Vanco is a U.S. market leader with over 40,000 clients in K-12 education, faith-based and non-profit markets. They trust us to provide best-in-class payment and administrative solutions. We have been growing at 30% and are looking a Product Manager who gets excited about connecting community organizations with unique SaaS solutions.

As a Product team, we bring curiosity and agility to our process of meeting the needs of our clients. Our leaders are passionate about delivering unparalleled products and services through a company culture that treats clients, partners and each other with the highest level of integrity and respect. As a company, we have a large client base in the US, but are still small enough that client feedback is quick and each individual can make a big difference.

We are looking for an experienced, organized, and passionate individual to join us as a member of the Product Team. This role will manage the product strategy and agile development lifecycle for applications serving our K-12 customers. You will shepherd ideas from concept to reality, working with UX designers, developers, sales, marketing, and our product support team to create compelling software solutions to our market’s most urgent and pervasive problems.

In this role, you’ll need strong business acumen and organization skills, deep curiosity about client behavior, great communication skills and a proven ability to understand and apply technological concepts to real world problems. We need a leader who can successfully navigate relationships with individuals in different positions, different backgrounds and of different skill levels.

What you’ll be doing:

As Senior Product Manager, you will

  • Gather customer feedback, identify their urgent and pervasive problems, and create actionable requirements for developers
  • Create archetypal user and buyer personas for the K-12 market
  • Articulate and prioritize personas and their problems so that the appropriate solutions can be built.
  • Create use scenarios to illustrate market problems and provide the development team with needed context
  • Manage proactive communications with relevant stakeholders from strategy through execution.
  • Identify competitive and alternative offerings in the market and assess their strengths and weaknesses.
  • Work with designers, engineers, and business stakeholders to create and deliver functional solutions on schedule.
  • Use win/loss analysis and customer sentiment to continue iterative product improvements

Who you are:

  • You are intelligent and analytical
  • You have 3+ years of experience in agile product management or similar role
  • You are comfortable using product development supporting technologies, such as Jira
  • You have experience with SaaS-based products
  • You have experience being accountable for budgets and timelines
  • You’ve proven your ability to think strategically, innovate, and develop tactical execution plans to drive success
  • You demonstrate excellent written and verbal communication
  • You have a high ability to navigate and collaborate with co-workers at all levels of the company
  • You have solid organization skills and flexibility to handle a variety of time-sensitive tasks and projects
  • You perform effectively as a team member, collaborate with different cross-functional teams and are able to work independently in the pursuit of company objectives
  • You are able to travel on occasion to meet with customers in person at business activities and industry events

 

What we offer:

  • 100% Employer Paid Health Insurance Base Plan; employee only
  • Dental, Vision, Life and Accident Insurance
  • Paid Holidays and 4 weeks PTO
  • 401(k) Plan with employer match
  • Opportunities to lead and develop processes and structure
  • Competitive benefits and pay
  • Small collaborative teams where you can impact both outcome and culture
  • Ongoing professional development opportunities
  • Volunteer opportunities organized by the company
  • Join a rapidly growing company that promotes internally

Vanco is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

 

 





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WORK PERKS

Once you're hired at Vanco, your success and ours are linked. You're encouraged to take the reins to drive your career, and we offer support to help you get there. Here’s a snapshot of what you can expect as a Vanco Team Member.

Outstanding Culture
We work hard and we play hard. From social events to nerf gun battles to community participation, we love what we do and who we do it with.
4 Weeks of PTO
Take time to recharge and relax . We acknowledge your dedication to the company which is why we give you the space you need to have rewarding work-life balance.
Dynamic Work Evironment
As a company we are always evolving and innovating. Your contribution in your team and in meetings is valuable to our continued growth.
Health and Wellness
We offer a variety of health and wellness plans, including medical, dental and vision insurance and more.
Professional Growth
We know you are passionate about being your professional best and even improving on that. We offer in-house training opportunities as well as external learning options.